Wix Forms have a wide range of capabilities that businesses and website owners can utilize for their excellence.
While they cater to many needs, the additional benefits and add-ons make up the deal. Apart from setting up a form, Wix also allows you to send confirmation messages to the users who submit the form.
Moreover, most of this process can be automated using Wix’s Automation Tools.
So let us look closely and dive deeper into how you can manage and add Wix Forms, how can the confirmation messages be edited, and how the processes can be automated.
How To Manage & Add Forms on Wix?
The first thing you want to do is add a form on your Wix website page.
Click on the Editor bar on the left
Click Contact & Forms
The menu with different variants of Wix Forms might appear
Choose the template you want to go for, and it will appear on your page
The first tip is always to name your Wix Form appropriately so that the responses and the actions on the form are identifiable.
Form Submission Notification
Once your form is complete, you can finally determine what happens when a user fills up your form and submits it. This is how you can control what takes place when someone submits a Form.
Select the Form you want to edit the responses for
Click on Form Settings
In the appearing options, click on Submit Message
It’ll showcase four options:
Show success message
Go to the site page or lightbox
Link to external URL
Show link to file download
You can also edit the after-submission text that appears
What Happens After Someone Submits A Form?
Once users submit a form, they need to have a determined path concerned with what they need to do next.
This is where automation comes in. You can determine the right triggers for what your users have to do once they’re done filling and submitting the form.
Visit your site’s dashboard
On the left-hand side, click on CRM Tools
Click on Automation
Click on New Automation on the top right
Select the Wix app as the choice for automation. In this case, choose Wix Forms.
Scroll down and select the form which will trigger the automation
Choose from Any form or A specific form
Select from the specific form you want to trigger automation from, below
Further, it would help to choose the follow-up action to the automated trigger.
You can conduct a list of follow-up actions after the trigger, ranging from sending an email to connecting to Zapier, etc.
Communicating With Your Users
So that is how you can create a form and direct your users to the desired action you want them to take. The Wix automation tools make the entire process much more organized and streamlined in more than one way.
While it lets your audience know about the next step, it also exudes a sense of professionalism and seriousness towards your business.