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Wix Chat Request: Multichannel Chat


CRM Tools


Wix Chat



First Requested:

July 14, 2021 at 10:10:06 AM

Last Updated:

May 25, 2023 at 10:24:04 AM


We're excited to announce that you can now add the WhatsApp channel to your
Wix Chat chatbox. We're working on making it possible to connect further
third-party communication channels such as Facebook Messenger.

A multichannel chat allows site visitors to choose the platform they want to
contact you on when opening Wix Chat on your site.

We are always looking to update and improve our products and your feedback is
greatly appreciated.

If this is a feature you would like to see in the future, click **Vote for
this feature** and we'll make sure to keep you updated.

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