Request: Setting Up Automations with "If" and "Else" Conditions

Currently, it is not possible to set up automations with "if" and "else"
conditions, or automations that use a "decision tree".



For example, it is not possible to set up an email automation that sends a
second email **if** the first hasn't been opened, or **else** creates a task
to call the customer.

We are always working to update and improve our products, and your feedback is
greatly appreciated.

If this is a feature you would like to see in the future, please click **Vote
for this feature** and we'll make sure to keep you updated.