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Pricing Plans Allowing Multiple Attempts to Charge for Renewals
Managing Purchased Plans
May 27, 2021 at 12:47:27 PM
May 25, 2023 at 10:24:11 AM
Currently, when collecting payment for a recurring plan (e.g. a monthly
payment), the plan is automatically cancelled if the payment transaction
fails. It is not possible to try to charge the plan holder multiple times
before the cancellation is triggered.
The plan holder receives an email notification, but you are not notified about
We are always working to update and improve our products, and your feedback is
If this is a feature you would like to see in the future, please click **Vote
for this feature,** and we'll make sure to keep you updated.
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