top of page

Pricing Plans Allowing Multiple Attempts to Charge for Renewals

CATEGORY:

Pricing Plans

SUB-CATEGORY:

Managing Purchased Plans

RELEASED:

No

First Requested:

May 27, 2021 at 12:47:27 PM

Last Updated:

August 31, 2022 at 3:25:46 PM

DETAILS

Currently, when collecting payment for a recurring plan (e.g. a monthly
payment), the plan is automatically cancelled if the payment transaction
fails. It is not possible to try to charge the plan holder multiple times
before the cancellation is triggered.

Note:

The plan holder receives an email notification, but you are not notified about
the cancellation.

We are always working to update and improve our products, and your feedback is
greatly appreciated.

If this is a feature you would like to see in the future, please click **Vote
for this feature,** and we'll make sure to keep you updated.

bottom of page