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Connecting a PEC Mailbox to Wix


Business Emails


Connecting a Business Email Hosted Elsewhere



First Requested:

March 30, 2021 at 5:33:12 PM

Last Updated:

May 25, 2023 at 10:24:05 AM


Currently, it is not possible to connect a PEC mailbox to Wix. This is because
the MX records needed are those for a sub-domain (for example,
**** ). This is a format that Wix does not support.

At the moment, the only workaround to using the PEC mailbox associated with
your domain is to proceed as follows:

1. Delete the domain currently connected to your site (if you have already connected it via Name Servers).
2. Add the same domain, this time using the pointing method.
3. Ask your host to set up their NS records and, therefore, your mailbox as well.

You can use this email template and send it to your service provider. Make
sure the records are configured as below.

_My name is_ _ **XXX**_ _and I have purchased the following domain from you:_
_ ****_ _

I have created a site on and would like to connect my domain by
Please make sure my records are set up as follows:_

* _An A record for
* _A CNAME record for www **.
(_ _ **check here**_ _to view the CNAME record you need)_

_Also, please set up your NS records and configure the mailbox associated
with this domain accordingly._

Once your provider has configured their Name Servers for your domain, you can
add your PEC records in their control panel.

* * *

We are always working to update and improve our products, and your feedback is
hugely appreciated.

If connecting a PEC mailbox to Wix is a feature you would like to see in the
future, please click **Vote for this feature** and we'll make sure to keep you

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